1. General Information
IstanbulB2B (hereinafter "the Platform" or "We") respects the privacy of its visitors and customers. This document describes how we collect, use, and protect personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR).
2. What Data Do We Collect?
We collect only the data necessary to provide our services:
Identification Data: First name, last name, company name (for B2B customers).
Contact Data: Email address, phone number, delivery address, and billing address.
Transaction Data: Details about purchased products and payment history.
Sourcing Data: Images or technical specifications voluntarily provided through the "Custom Order" service.
Technical Data: IP address, browser type, and cookies (to improve site experience).
3. Purpose of Data Processing
We process your data for the following reasons:
Order Processing: Payment validation, invoicing, and shipping of Fashion or Home Deco products.
Sourcing Service: Using the details provided by you to identify desired products within the Istanbul supplier network.
Communication: To inform you about order status or respond to your inquiries.
Legal Obligations: Maintaining accounting and tax records.
4. Data Recipients
To complete the delivery, your data may be transmitted to:
Logistics and Courier Service Providers (to bring your package from Turkey to your door).
Payment Processors (securely, for online transactions).
Public Authorities, if there is a legal obligation to do so.
5. Data Transfer Outside the EU
Since we operate directly with suppliers and warehouses in Istanbul, Turkey, data necessary for delivery (name, address, phone) is transferred to our logistics partners outside the European Economic Area (EEA). We take all necessary measures to ensure these partners comply with adequate security standards.
6. Retention Period
We keep your data for as long as necessary for the purposes mentioned above (e.g., for the duration of the product warranty or according to legal invoice archiving requirements).
7. Your Rights (According to GDPR)
You have the following rights over your data:
Right of Access: To know what data we hold about you.
Right to Rectification: To request the correction of incorrect data.
Right to Erasure ("Right to be Forgotten"): To request the deletion of your data (when no contrary legal obligation exists).
Right to Restriction of Processing and Right to Data Portability.
8. Security
We implement technical and organizational measures (such as HTTPS/SSL protocols) to protect data against unauthorized access or accidental loss.
9. Contact
For any questions regarding your data or to exercise your rights, you can contact us at: info@istanbulb2b.com